THREAD WORKS
PRIVACY POLICY
This Privacy Policy explains how Thread Works collects, uses, protects, and handles information when you use our website or work with us.
LAST UPDATED: SEPTEMBER 4, 2026
01
INFORMATION WE COLLECT
We may collect information such as your name, business details, contact information, project requirements, order information, communications, and information you provide through forms or other interactions with Thread Works.
02
HOW WE USE INFORMATION
We use information to respond to inquiries, provide services, process projects and orders, communicate with clients, provide support, improve our website, and operate our business.
03
PROJECT & BUSINESS INFORMATION
Information related to designs, specifications, artwork, garment requirements, quantities, and project communications may be used to provide requested services and manage client projects.
04
WEBSITE INFORMATION
We may collect technical information such as browser type, device information, IP address, pages visited, and general website activity to help operate, secure, and improve our website.
05
COOKIES
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better browsing experience.
06
SHARING INFORMATION
We may share information with trusted service providers when necessary to operate our website, process services, communicate with clients, process payments, or fulfill business requirements. We do not sell personal information.
07
DATA SECURITY
We take reasonable measures to protect information against unauthorized access, misuse, alteration, or disclosure. However, no online system can be guaranteed completely secure.
08
DATA RETENTION
We retain information only for as long as reasonably necessary for business, service, legal, accounting, or other legitimate purposes.
09
YOUR RIGHTS
Depending on applicable law, you may have rights regarding access, correction, deletion, restriction, or other control over your personal information.
10
THIRD-PARTY SERVICES
Our website may use third-party services, platforms, analytics tools, payment providers, or other services that process information according to their own privacy policies.
11
POLICY UPDATES
Thread Works may update this Privacy Policy from time to time. The latest version will be published on this page with the applicable update date.
12
CONTACT
If you have questions about this Privacy Policy or how your information is handled, contact Thread Works using the contact information provided on our website.